Description
Fieldax maintains a comprehensive 360-degree view of your Service Engineer’s details, accessible anytime and anywhere. The Service Engineer, whether an in-house employee or a contractor working on your behalf, is the individual responsible for site visits.
Fig 1: Service engineer page
Service Engineer Fields :
| Field Label | Data Type | Description |
| Engineer ID | Text(20) | Engineer code |
| Name | Text(80) | Required. Name of the service engineer |
| Salesforce User | Lookup | Licensed user profile to access FieldAx system for an engineer |
| Trunk Location | Lookup | Vehicle location for Service engineer |
| DB Label | Text(80) | Custom label to show on dispatch board views |
| Active | Picklist | Engineer active status |
| Joined Date | Date | Date when the engineer joined |
| Is Contractor? | Checkbox | If engineer is a contractor |
| Hourly Rate | Currency | Hourly rate of the engineer, used for labor charge calculation on invoice |
| Engineer email ID | ||
| Street | Text Area(255) | Street where engineer lives |
| City | Text(25) | City where engineer lives |
| State | Text(20) | State where engineer lives |
| Country | Picklist | Country where engineer lives |
| Postal Code | Text(15) | Postal code where engineer lives |
| Latitude | Text(100) | – |
| Longitude | Text(100) | – |