{"id":1237,"date":"2025-07-10T13:46:05","date_gmt":"2025-07-10T13:46:05","guid":{"rendered":"https:\/\/help.fieldax.com\/?post_type=docs&#038;p=1237"},"modified":"2025-07-10T14:13:36","modified_gmt":"2025-07-10T14:13:36","password":"","slug":"troubleshooting-inventory-common-issues","status":"publish","type":"docs","link":"https:\/\/document.fieldax.com\/?docs=troubleshooting-inventory-common-issues","title":{"rendered":"Troubleshooting Inventory Common Issues"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Location Issues<\/strong><\/h3>\n\n\n\n<p><strong>Cannot Find Location<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Check active status<\/li><li>Verify correct spelling<\/li><li>Review access permissions<\/li><li>Confirm location exists<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Inventory Record Issues<\/strong><\/h3>\n\n\n\n<p><strong>Negative Inventory<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Review transaction history<\/li><li>Check for missing receipts<\/li><li>Verify consumption records<\/li><li>Perform physical count<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Serialization Issues<\/strong><\/h3>\n\n\n\n<p><strong>Duplicate Serial Numbers<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Check all locations<\/li><li>Review active\/inactive status<\/li><li>Verify product match<\/li><li>Merge if needed<\/li><\/ul>\n\n\n\n<p><strong>Missing Serial Numbers<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Check receiving process<\/li><li>Review job consumption<\/li><li>Verify transfers<\/li><li>Physical verification<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Common Issues<\/strong><\/h3>\n\n\n\n<p><strong>Can&#8217;t Find Product<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Check search spelling<\/li><li>Try partial name<\/li><li>Browse categories<\/li><li>Verify active status<\/li><\/ul>\n\n\n\n<p><strong>Transfer Not Showing<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Refresh screen<\/li><li>Check freight status<\/li><li>Verify transfer saved<\/li><li>Review notifications<\/li><\/ul>\n\n\n\n<p><strong>Inventory Not Updating<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Confirm delivery marked<\/li><li>Check correct location<\/li><li>Refresh inventory view<\/li><li>Verify quantities<\/li><\/ul>\n\n\n\n<p><strong>Tracking Not Working<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Verify URL format<\/li><li>Check tracking number<\/li><li>Try carrier website<\/li><li>Update if needed<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Location Issues Cannot Find Location Check active status Verify correct spelling Review access permissions Confirm location exists Inventory Record Issues Negative Inventory Review transaction history Check for missing receipts Verify consumption records Perform physical count Serialization Issues Duplicate Serial Numbers Check all locations Review active\/inactive status Verify product match Merge if needed Missing Serial Numbers&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[13],"doc_tag":[],"class_list":["post-1237","docs","type-docs","status-publish","hentry","doc_category-inventory-management"],"year_month":"2026-05","word_count":100,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/document.fieldax.com\/?author=1"},"doc_category_info":[{"term_name":"Inventory Management","term_url":"https:\/\/document.fieldax.com\/?doc_category=inventory-management"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/docs\/1237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1237"}],"version-history":[{"count":2,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/docs\/1237\/revisions"}],"predecessor-version":[{"id":1268,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/docs\/1237\/revisions\/1268"}],"wp:attachment":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1237"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=1237"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=1237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}