{"id":157,"date":"2017-06-28T07:00:42","date_gmt":"2017-06-28T07:00:42","guid":{"rendered":"https:\/\/fieldax.com\/help\/?page_id=157"},"modified":"2023-11-03T17:42:38","modified_gmt":"2023-11-03T17:42:38","slug":"service-engineer","status":"publish","type":"page","link":"https:\/\/document.fieldax.com\/?page_id=157","title":{"rendered":"Service Engineer"},"content":{"rendered":"<p><strong>Description<\/strong><\/p>\n<p>Fieldax maintains a comprehensive 360-degree view of your Service Engineer&#8217;s details, accessible anytime and anywhere. The Service Engineer, whether an in-house employee or a contractor working on your behalf, is the individual responsible for site visits.<\/p>\n<pre><strong>Fig 1: Service engineer page\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-628\" src=\"https:\/\/merfantz.com\/scmax\/help\/wp-content\/uploads\/2017\/06\/NewSiteEngineer-300x170.jpg\" alt=\"\" width=\"711\" height=\"403\" srcset=\"https:\/\/document.fieldax.com\/wp-content\/uploads\/2017\/06\/NewSiteEngineer-300x170.jpg 300w, https:\/\/document.fieldax.com\/wp-content\/uploads\/2017\/06\/NewSiteEngineer-768x434.jpg 768w, https:\/\/document.fieldax.com\/wp-content\/uploads\/2017\/06\/NewSiteEngineer.jpg 957w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/>\n<\/strong><\/pre>\n<p><strong>Service Engineer Fields :<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Field Label<\/b><\/td>\n<td><b>Data Type<\/b><\/td>\n<td><b>Description<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Engineer ID<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text(20)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Engineer code<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Name<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text(80)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Required. Name of the service engineer<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Salesforce User<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Lookup<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Licensed user profile to access FieldAx system for an engineer<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Trunk Location<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Lookup<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Vehicle location for Service engineer<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">DB Label<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text(80)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Custom label to show on dispatch board views<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Active<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Picklist<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Engineer active status<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Joined Date<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Date<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Date when the engineer joined<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Is Contractor?<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Checkbox<\/span><\/td>\n<td><span style=\"font-weight: 400;\">If engineer is a contractor<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Hourly Rate<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Currency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Hourly rate of the engineer, used for labor charge calculation on invoice<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Email<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Email<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Engineer email ID<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Street<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text Area(255)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Street where engineer lives<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">City<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text(25)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">City where engineer lives<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">State<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text(20)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">State where engineer lives<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Country<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Picklist<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Country where engineer lives<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Postal Code<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text(15)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Postal code where engineer lives<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Latitude<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text(100)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">&#8211;<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Longitude<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Text(100)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">&#8211;<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Description Fieldax maintains a comprehensive 360-degree view of your Service Engineer&#8217;s details, accessible anytime and anywhere. The Service Engineer, whether an in-house employee or a contractor working on your behalf, is the individual responsible for site visits. Fig 1: Service engineer page Service Engineer Fields : Field Label Data Type Description Engineer ID Text(20) Engineer&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-157","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/pages\/157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=157"}],"version-history":[{"count":21,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/pages\/157\/revisions"}],"predecessor-version":[{"id":986,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/pages\/157\/revisions\/986"}],"wp:attachment":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}