{"id":88,"date":"2022-08-27T09:03:15","date_gmt":"2022-08-27T09:03:15","guid":{"rendered":"https:\/\/fieldax.com\/help\/?page_id=88"},"modified":"2023-11-03T18:15:41","modified_gmt":"2023-11-03T18:15:41","slug":"job","status":"publish","type":"page","link":"https:\/\/document.fieldax.com\/?page_id=88","title":{"rendered":"Job"},"content":{"rendered":"

Description<\/strong><\/p>\n

Jobs are used to track work orders for each engineer in your organization, assigned to specific sites. Whenever you receive a call from a customer for a callout or service, you create a job and assign it to an engineer to complete.<\/p>\n

Jobs track product fixing, repair, and replacement. You can create new jobs by clicking the “Schedule Job” button on the service plan or by scheduling a job from a Case (support agent log).<\/p>\n

Key fields in the job object include previous job, next job, job urgency, latitude and longitude, status, booking status, confirmation requested by, service engineer travel duration, start and end time, and message to engineer.<\/p>\n

\"This<\/p>\n

Fields:<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Field Label<\/b><\/td>\nData Type<\/b><\/td>\nDescription<\/b><\/td>\n<\/tr>\n
Job No<\/span><\/td>\nAuto Number<\/span><\/td>\nUnique job number for a job<\/b><\/td>\n<\/tr>\n
Customer<\/span><\/td>\nMaster-Detail<\/span><\/td>\nRequired. Customer lookup for the job scheduled<\/span><\/td>\n<\/tr>\n
Site Contact<\/span><\/td>\nLookup<\/span><\/td>\nContact person from the customer<\/span><\/td>\n<\/tr>\n
Job Category<\/span><\/td>\nPicklist<\/span><\/td>\nRequired – Category of the job(Installation, Service\/Maintenance, Callout)<\/span><\/td>\n<\/tr>\n
Job Type<\/span><\/td>\nLookup<\/span><\/td>\nType of the job to define the required parts, checklist etc<\/td>\n<\/tr>\n
Urgency<\/span><\/td>\nPicklist<\/span><\/td>\nRequired – Urgency of the job(Normal, Medium, High)<\/span><\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Status<\/span><\/td>\nPicklist<\/span><\/td>\nRequired – Current status of the job<\/span><\/td>\n<\/tr>\n
Cancelled Reason<\/span><\/td>\nText Area(255)<\/span><\/td>\nReason for the job cancellation<\/span><\/td>\n<\/tr>\n
Region<\/span><\/td>\nLookup<\/span><\/td>\nRegion of the job<\/span><\/td>\n<\/tr>\n
Service Plan<\/span><\/td>\nLookup<\/span><\/td>\nService plan linked to the job <\/span><\/td>\n<\/tr>\n
Estimate<\/span><\/td>\nLookup<\/span><\/td>\nEstimate number of the job, if the job is scheduled from estimate<\/span><\/td>\n<\/tr>\n
Price Book<\/span><\/td>\nLookup<\/span><\/td>\nPricebook associated with the job for the job items and consumed parts pricing<\/span><\/td>\n<\/tr>\n
Location<\/span><\/td>\nLookup<\/span><\/td>\nCustomer location<\/span><\/td>\n<\/tr>\n
Previous Job<\/span><\/td>\nLookup<\/span><\/td>\nPrevious job number from which the current job is auto scheduled based on the service plan schedule<\/span><\/td>\n<\/tr>\n
Next Job<\/span><\/td>\nLookup<\/span><\/td>\nNext scheduled job number from the current job based on the service plan schedule<\/span><\/td>\n<\/tr>\n
Job Description<\/span><\/td>\nText Area(255)<\/span><\/td>\nDescription of the job that needs to be carried out by engineer<\/span><\/td>\n<\/tr>\n
Job Detail<\/span><\/td>\nRich Text Area(32768)<\/span><\/td>\nDetail of the job that needs to be carried out by engineer<\/td>\n<\/tr>\n
Message To Engineer<\/span><\/td>\nText Area(255)<\/span><\/td>\nMessage that needs to be notified to assigned engineer when he\/she look at the job<\/span><\/td>\n<\/tr>\n
Planned Job Date Time<\/span><\/td>\nDate\/Time<\/span><\/td>\nRequired – Date when that job is originally planned<\/span><\/td>\n<\/tr>\n
Start Date Time<\/span><\/td>\nDate\/Time<\/span><\/td>\nActual job started date and time<\/span><\/td>\n<\/tr>\n
End Date Time<\/span><\/td>\nDate\/Time<\/span><\/td>\nActual job completed date and time<\/span><\/td>\n<\/tr>\n
Engineer Completion Notes<\/span><\/td>\nLong Text Area(32768)<\/span><\/td>\nEngineer final notes to the customer about the job completion<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Description Jobs are used to track work orders for each engineer in your organization, assigned to specific sites. Whenever you receive a call from a customer for a callout or service, you create a job and assign it to an engineer to complete. Jobs track product fixing, repair, and replacement. You can create new jobs…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-88","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/pages\/88","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=88"}],"version-history":[{"count":14,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/pages\/88\/revisions"}],"predecessor-version":[{"id":1007,"href":"https:\/\/document.fieldax.com\/index.php?rest_route=\/wp\/v2\/pages\/88\/revisions\/1007"}],"wp:attachment":[{"href":"https:\/\/document.fieldax.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=88"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}